Keep an overview of computers, servers, software, and licenses in your company?
Often feels like detective work. Many pieces of information are either in folders or in confusing Excel spreadsheets.
This becomes a problem when you need quick information about:
- What devices you have in your company
- An upcoming license audit
- Which software is causing issues
With the Managed Service liop iQ, you will now find all information about your IT assets, software, and licenses in one place:
Benefits
Overview of all software costs
Overview of active licenses
Fast ticket processing
Our satisfied customers.
With over 15,000 managed IT assets
Flexible integration and predictable costs enable perfectly tailored solutions for all types of companies.
On premise or Cloud
Predictable, monthly fixed costs
Individual modules
The 3 Most Expensive IT Mistakes
Many Companies Make.
How liop iQ Can
Help You
Inefficient
Support Hotline
From broken keyboards to computer problems: valuable hours and sometimes even days are wasted in your IT before a support ticket can be successfully resolved. Clarify device ID, ask follow-up questions, update the ticket, distribute responsibility ...
All this takes time - working time! And thus, real money from your company.
Software that distributes tickets directly to the right place & knows all the IT assets in your company!
Lack of Overview of All Licenses
Accounting, marketing, HR, production: Each department uses its own software programs for their daily work. But who actually keeps track?
- Which programs are installed where?
- Is the software still needed?
- Are the licenses up to date?
Even one missing or incorrect software license is a compliance risk!
A software that shows you all software licenses clearly.
High monthly costs
When employees leave the company or transfer departments, an important to-do is often forgotten: Deactivating the licenses that the employee no longer needs.
But with cloud solutions, you only pay for what is actually used, right? Unfortunately wrong!
→ As long as the license is still assigned, you pay expensive license fees!
A software that gives you a transparent view of your monthly costs.
Save 6 figures?
That is only possible with a truly smart management software!
Why liop iQ
There are plenty of software solutions on the market to help you keep track of all assets in your company.
The problem: The costs for such software solutions are extremely high. Even though the benefits are obvious, most managing directors have to reject an investment of 60,000 to 100,000 euros or more. For IT managers and their teams, this means: still many hours of detective work when it comes to devices, support tickets, or license audits.
Until now! Because with the combination of the managed service liop iQ and the open-source software GLPI from teclib, you get the perfect solution.
The managed service liop® iQ and the open-source software GLPI
The perfect solution
All IT assets clearly bundled in one database
Free installation and configuration by the liop® iQ expert team
Subscription model for the managed service. This allows you to better plan your costs
The liop® iQ Service Packages
Packages
Basic
Operate GLPI yourself - cost-effective and efficient:
- Operate GLPI yourself
- For ITAM, SAM or ITSM
WE TAKE CARE
- Installation, basic configuration of your GLPI system
- Regular system updates
- 1st and 2nd level support: if you have questions or problems, just contact liop®
- 3rd level support from Teclib
- Free GLPI online training
ITAM
Management of all IT assets:
- Monitor warranty processes
- Manage network printers
- Create complete documentation of your IT
WE TAKE CARE
- Maintenance of data in the system
- Storage of purchase data, warranties and the usage period for corresponding devices
- Automatic reminders through lifecycle integration, e.g., when your hardware should be renewed
SAM
Complete overview of all software licenses:
- License balances
- Usage rights
- Costs
WE TAKE CARE
- Complete management of your license inventories
- Creation of quarterly reports (license balance, evaluations, ...)
This package is only bookable in conjunction with the ITAM package.
ITSM
Relieve your IT support with a ticketing system, where it is clear:
- Who created the ticket
- How long a device has been in the company
- What warranties apply
- Whether the problem has occurred frequently
WE TAKE OVER
- The configuration of your system (according to ITIL V2 standard)
Process of Working with liop®
We proceed analytically and systematically.
The Heads behind liop® iQ
About us
Rainer Batz
With over 15 years of experience in the IT, software, and licensing industry, your needs are in the best hands with Rainer.
Lucie Schmidt
Lucie is your personal contact for all matters around sales. If you are interested in a liop® iQ service package, feel free to send Lucie an email at: Lucie.Schmidt@liop.com
Luca Batz
If you need a customized dashboard for your GLPI system, Luca will develop the ideal solution for you in no time.
Ines Nußbaumer
If you need support, Ines is your first point of contact.